Partnership to strengthen service quality, efficiency and asset resilience across EDOTCO’s infrastructure portfolio in Malaysia

KUALA LUMPUR, 18 March 2026 – EDOTCO Malaysia Sdn Bhd has entered a Next Generation Network Operations Partnership with Huawei Technologies (Malaysia) Sdn Bhd (Huawei Malaysia) to enhance telecommunications infrastructure management through technology-enabled operations, automation and smarter infrastructure solutions, supporting Malaysia’s long-term digital ambitions.

The partnership brings together EDOTCO’s operational standards and infrastructure expertise and Huawei’s digital operations and maintenance capabilities. Through this collaboration, EDOTCO’s customers are set to benefit from more intelligent and data-driven operating capabilities, including a unified operations and maintenance (O&M) platform, AI-assisted scheduling, geolocation-based task assignments, and more precise maintenance execution across field operations.

These enhancements are expected to deliver more reliable connectivity, fewer avoidable service disruptions, and better overall experience as people and businesses increasingly depend on digital services in their daily lives.

Adlan Tajudin, CEO of EDOTCO Group, said the collaboration reflects the company’s commitment to continuously strengthening operational capabilities to support Malaysia’s growing digital aspirations for its people and economy.

“Reliable and efficient infrastructure operations are critical as connectivity becomes increasingly essential for businesses, communities and digital services. Through this partnership with Huawei, we are enhancing our operational capabilities with advanced technologies and global expertise to ensure our infrastructure continues to deliver high standards of performance and meet customer’s expectations as well as Malaysia’s AI Nation 2030 goals.”

Zac Chow, Deputy CEO, Huawei Technologies (Malaysia) added that these enhancements are expected to deliver stronger service visibility, faster fault detection and restoration, improved incident coordination, as well as higher asset uptime.

“Huawei is honoured to collaborate with EDOTCO Malaysia to advance next-generation network operations. Through this partnership, we are banking on our global experience to empower EDOTCO’s transition towards AI-driven network operations. By integrating intelligent inspection, smart dispatching and full-scale asset digitalisation, we envision a future of predictive and preventive maintenance to achieve operational excellence. This strategic collaboration is set to fundamentally optimise network quality and operational efficiency. This marks the beginning of a promising partnership.”

The Next Generation Network Operations Partnership signing ceremony was held in Kuala Lumpur and attended by representatives from both organisations.

##END##